Return & Exchange Policy

Processing Time

All Appeal orders are processed within 2–3 business days. Orders are fulfilled in the exact order they are received.

Please note: Due to high demand and limited drops, items may sell out before your order is fully processed.

Order Confirmation & Tracking

Once your order has been processed and shipped, you will receive a tracking confirmation via email and/or SMS.

Order Modifications

If you request any changes after your order has been completed, your order will be automatically cancelled and refunded. A new order must be placed.

Billing & Shipping Address Policy

For fraud prevention and security purposes, the billing and shipping addresses must match.

Orders that do not meet this requirement may be delayed or cancelled by our automated fraud protection system.

Appeal reserves the right to refuse or cancel any order that appears fraudulent or high risk.

Returns & Exchanges

ALL SALES ARE FINAL.

Appeal does not offer returns, refunds, or exchanges unless an error was made on our behalf.

We operate on limited drops and exclusive inventory. Once an item is sold, it is considered a final sale.

If an order or item is cancelled before shipment, please allow 3–5 business days for funds to be returned to your original form of payment.

Appeal is not responsible for sizing errors made by customers. Please review the sizing chart carefully before placing your order.

Lost or Stolen Packages

All Appeal shipments are insured.

Once a package has been marked as delivered by the shipping carrier, Appeal is no longer responsible for the shipment.

If your package is lost, stolen, or damaged during transit:

  • The customer is responsible for filing a claim directly with the shipping carrier.
  • Please contact USPS to begin the claims process at www.usps.com.